Symmetricom : Return Materials Authorization

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Return Materials Authorization (RMA)

To receive a Return Materials Authorization (RMA) Number to return your Symmetricom product for repair, please provide us with the following information:

Technical Contact Name
Company Name
Phone Number
Fax Number
E-mail address
E-mail address if you require Multiple Contacts	Enter up to 3 additional e-mail addresses, separated by ";"

Billing Address:
Attention:
Number/Street
City
State/Province
Zip/Postal Code
Country

The Product Information:
Product Model / Description
Symmetricom Part Number
Serial Number

Brief description of failure or problem symptoms: (Max. 256 characters)

Attachments related to the repair:

Was this unit Dead on Arrival/non-functional at installation?:

Yes

Have you spoken to Technical Support on this issue?:

Yes

Address to which you would like repaired unit returned:
Attention:
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country

For non-USA customers, additional information required to process international repair requests:

End User Name
Street Address
Street Address (Cont)
City
State/Province
Zip/Postal Code
Country

If product to be repaired is any model of Cesium Clock or cesium standard, provide original U.S. Export License Number under which you purchased the item.

Click here to download a Word version of this form to fill out and e-mail later, or to request an RMA for multiple parts/serial numbers

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